If you want to return your phone or accessory for an exchange, refund or warranty, please fill in our return form first.
After registering your return, it will be approved as soon as possible and you will receive a prepaid Bpost return label from us.
Important when returning your iPhone:
Be sure to disable the ''find my iPhone'' function, otherwise we will not be able to start the repair or the return will be refused. You do this in: Settings > Your name > iCloud > Find my > Find my iPhone.
After this, delete your device and pack it carefully. Our Reswipe box or sufficient bubble wrap provides good protection.
Does the device not turn on? Then read the instructions on this link to delete your iCloud account via computer.